Privacy policy

Privacy Policy Disclaimer:

At VMoHost ("VMoHost LTD"), we uphold the highest ethical standards in our business practices. We responsibly collect, use, and disclose personal information in compliance with applicable laws in the countries where we operate.

This Privacy Policy aligns with the EU-U.S. Data Privacy Framework program (EU-U.S. DPF) and outlines the principles governing the transfer of personal information from the European Economic Area (EEA) – including the EU member states and Iceland, Liechtenstein, and Norway – to the United States.

VMoHost LTD adheres to the EU-U.S. Data Privacy Framework program established by the U.S. Department of Commerce. Our certification confirms our adherence to the EU-U.S. Data Privacy Framework program Principles (EU-U.S. DPF Principles) when processing personal data received from the EU under this framework. In case of any conflict between the terms of this privacy policy and the EU-U.S. DPF Principles, the Principles prevail. For more information on the Data Privacy Framework program or to view our certification.

VMoHost LTD has certified its compliance with the EU-U.S. Data Privacy Framework program principles, covering Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement, and Liability as part of our EU-U.S. Data Privacy Framework program certification. In case of any conflict between the terms of this privacy policy and the EU-U.S. Data Privacy Framework program Principles, the EU-U.S. Data Privacy Framework program Principles prevail. For more details about the EU-U.S. Data Privacy Framework program or to view our certification.

VMoHost LTD's participation in the EU-U.S. Data Privacy Framework program applies to all personal data covered by the VMoHost LTD Privacy Agreement and received from the EU and EEA. We commit to complying with the EU-U.S. Data Privacy Framework program principles for such personal data. Please refer to the VMoHost LTD Privacy Agreement for more information on data collection and use. Additionally, specific types of personal information may be subject to VMoHost LTD's detailed privacy policies, all of which align with the EU-U.S. Data Privacy Framework program requirements.

At VMoHost, we gather the following information and specify the reasons for collecting it.

DATA PURPOSE
First name Marketing, Billing/Account Provisioning, Biometric Enrolment
Last name Marketing, Billing/Account Provisioning, Biometric Enrolment
Company name Marketing, Billing/Account Provisioning, Biometric Enrolment
Corporate physical address Billing/Account Provisioning, Biometric Enrolment
Corporate phone number Billing/Account Provisioning, Biometric Enrolment
Iris scan Biometric Enrolment
Vascular scan Biometric Enrolment
Driver’s license/Photo ID Facility Access

VMoHost LTD may share its marketing data with partners in its ecosystem, such as VMware, Microsoft, Veeam, Brocade, Intel, Nimble, SuperMicro, and Micron. This data sharing may occur through third-party automation and CRM systems, primarily Salesforce and HubSpot.

Additionally, VMoHost LTD may disclose an individual’s personal information if required by law enforcement or national security authorities.

If VMoHost LTD transfers personal data to third parties for purposes beyond its original collection or subsequent authorization, individuals will have the option to opt-out, limiting the use and disclosure of their data.

VMoHost LTD is responsible for personal data received under the EU-U.S. Data Privacy Framework program (EU-U.S. DPF) and transferred to third parties, as outlined in the EU-U.S. DPF Principles. VMoHost LTD retains accountability and liability under these principles if third-party agents handling the personal data on its behalf fail to comply with the Principles, unless VMoHost LTD can demonstrate it is not responsible for the event causing harm.

VMoHost LTD respects the rights of individuals in the EU to access their personal information held by us. To request access, correct, amend, or delete inaccurate data, individuals should contact the Chief Legal Officer, whose details are provided below. We will respond promptly to requests for data removal.

As part of our commitment to the EU-U.S. Data Privacy Framework program Principles, VMoHost LTD addresses concerns regarding privacy rights and the handling of personal information transferred to the United States under these Principles. EU individuals with inquiries or complaints regarding the EU-U.S. DPF should contact:

VMoHost LTD,

611 Gateway Blvd South San Francisco

CA 94080 United States

Additionally, VMoHost LTD has agreed to refer unresolved privacy complaints under the EU-U.S. Data Privacy Framework program (EU-U.S. DPF) Principles to an independent dispute resolution service, Privacy Framework Services, managed by BBB National Programs. If your complaint is not acknowledged promptly or resolved satisfactorily, you can find more information and file a complaint at Process For Consumers. This service is provided to you at no charge.

If your DPF complaint cannot be resolved through the above channels and meets specific criteria, you may have the option to request binding arbitration for certain unresolved claims that were not resolved through other means. Details can be found in the G-Arbitration-Procedures.

If your complaint remains partially or fully unresolved after review by VMoHost LTD, BBB National Programs Data Privacy Framework Services, and the relevant Data Protection Authority (DPA), you may, under certain conditions, pursue binding arbitration before the EU-U.S. Data Privacy Framework program (EU-U.S. DPF) Panel.

Please be aware that VMoHost LTD operates under the investigative and enforcement authority of the U.S. Federal Trade Commission (FTC).

Date of Implementation: January 2024